F.A.Q. (Frequently Asked Questions)

F.A.Q. (Frequently Asked Questions)

General Questions

01

What services does Bilnor Staffing Solutions provide?

Bilnor Staffing Solutions offers a range of staffing services including temporary, permanent, and contract staffing for various industries such as mining, engineering, and construction.

02

How can I contact Bilnor Staffing Solutions?

You can contact us via our website at www.bilnorstaffingsolutions.co.za, call us at 0128036197, or email us at info@bilnor.co.za

03

What industries does Bilnor Staffing Solutions specialize in?

We specialize in the mining sector, engineering, and construction industries, providing skilled and unskilled labour to meet our clients’ staffing needs.

04

Where are your vacancies?

We work with clients across all nine provinces of South Africa, giving you access to opportunities nationwide. The best way to find a suitable position is to visit the open vacancies section on our website and apply for roles in your preferred area. While we occasionally have international vacancies, the majority of our listings are based in South Africa.

05

How often do you get vacancies?

We receive new job orders daily, and our recruitment process typically takes less than two days. Occasionally, you may come across an ad that seems outdated, but rest assured all our vacancies are updated every day. For the best chance at finding a suitable position, we recommend checking our website daily for the latest opportunities.

Policies and Procedures

01

What are your terms and conditions for staffing services?

Our terms and conditions are outlined in our Service Level Agreement (SLA), which will be provided to you during the consultation process.

02

How do you handle confidentiality?

We take confidentiality very seriously and prioritize the security of both client and candidate information. Every piece of data is handled with the utmost care, ensuring that all personal and professional details are kept private and secure. Our team is trained to adhere to strict confidentiality standards, safeguarding sensitive information at every stage of the recruitment process. Whether it’s a client’s business needs or a candidate’s qualifications, we approach each with the highest level of discretion and respect for privacy.

03

What if we need staff from a certain community?

We have spent years refining and maintaining our unique database to ensure it stays current and effective. Recognizing the challenges many communities face when recruiting from outside their local areas, we quickly adapted by incorporating a location-based search feature into our system. This allows us to pinpoint and connect with candidates from specific communities, ensuring that we can find the right talent in the precise area you need.

04

How do you handle grievances or complaints?

We have a formal grievance procedure in place to ensure that any concerns are addressed promptly and effectively. If you have any complaints, please reach out to us, and we will work swiftly to resolve the issue. Our in-house legal department is dedicated to ensuring that all legal steps are followed correctly, minimizing any potential issues down the line. We strongly encourage our clients to contact us immediately if any problems arise, as we have the necessary legal backing to address each issue in a unique and thorough manner.

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Job Seeker Questions

01

Can foreigners apply for vacancies?

Unfortunately, current regulations in South Africa’s mining sector do not permit us to employ non-South African citizens for these positions.

02

How can I apply for a job through Bilnor Staffing Solutions?

To apply for a job, please visit our website and navigate to the “Register Your CV” section found on the Jobseeker's page. Take your time to complete the form thoroughly, providing as much relevant information as possible. Be sure to have your main certifications scanned and ready for upload, each file must not exceed 4 MB in size.

03

I can’t upload my documents, what could be the problem?

If you're experiencing issues uploading your documents, it's likely due to file size limits. Try saving and uploading each document individually to ensure they meet the 4 MB maximum size requirement.

Please note that we receive thousands of CVs daily, and our team of data capturers works diligently to process each one. To increase your chances of being noticed, it's best to upload your CV and complete all the required information on our website. As a last resort, you may email your CV to sales2@bilnorstaffingsolutions.co.za, and our team will assist by uploading it on your behalf.

04

Do I need to pay any fees to upload my cv for jobs?

No, we do not charge any fees for job applications or placements. If anyone asks you to pay money in exchange for a job, please be aware that this is a scam and is not affiliated with Bilnor Staffing Solutions in any way. Always apply through our official website or the verified email address. If you suspect suspicious activity, please report it to us immediately.

05

What types of positions are available through Bilnor Staffing Solutions?

We offer a wide range of job opportunities, including temporary, permanent, and contract positions, with a strong focus on the mining and engineering industries

06

How long does the application process take?

The application process may vary based on how thoroughly you've completed your profile in our database. Once your application is submitted, our team will first review it to ensure all information and documentation are accurate and complete.

07

Can I apply for multiple positions?

Yes, you are welcome to apply for multiple positions that align with your skills and experience.

08

How can I update my resume or personal information?

You can update your resume and personal information by logging into your account on our website and editing your profile directly. Alternatively, you may email your updated CV to sales2@bilnorstaffingsolutions.co.za. Please be patient, as our team processes a high volume of submissions, we will attend to your CV as soon as possible.

Employer Questions

01

How can Bilnor Staffing Solutions help my business?

We offer tailored staffing solutions designed to meet your unique needs, ensuring you have the right people in the right roles to propel your business forward. With a strong reputation for sourcing the best candidates in South Africa, we provide a variety of employment options, including permanent placements, short-term solutions, long-term solutions, project-based assignments, and fixed-term contracts.

02

What is the process for hiring staff through Bilnor Staffing Solutions?

Our process begins by understanding your staffing requirements, followed by sourcing and screening candidates to provide you with a shortlist of qualified individuals for your consideration. For a more personalized discussion, you can contact our General Manager, Michael Clarke, directly at 082 786 2361.

03

How do you ensure the quality of your candidates?

We follow a rigorous screening and selection process, which includes background checks, skills assessments, and interviews, to ensure we present you with the best candidates. Our unique database undergoes a thorough approval and editing process to guarantee that each candidate meets our high standards. We also maintain detailed notes on each candidate, including insights from interviews and work ethic assessments. If necessary, we quickly blacklist candidates to ensure that we only provide you with individuals who have a clean record according to our history. Additionally, we verify all documents to eliminate any risk of fraudulent paperwork and conduct a minimum of two reference checks on each candidate to ensure their reliability and suitability for the role.

04

Can you provide staff on short notice?

Absolutely, we can provide staff on short notice this is one of our key advantages. While we ensure that every step of our process is followed meticulously, we are committed to working around the clock to deliver the best candidates for your vacancies as quickly as possible.

05

What are your rates for staffing services?

Our rates are dependent on the type of staffing service required and the location of the vacancy. Please get in touch with us for a personalized quote tailored to your needs.

General Questions

01

What services does Bilnor Staffing Solutions provide?

Bilnor Staffing Solutions offers a range of staffing services including temporary, permanent, and contract staffing for various industries such as mining, engineering, and construction.

02

How can I contact Bilnor Staffing Solutions?

You can contact us via our website at www.bilnorstaffingsolutions.co.za, call us at 0128036197, or email us at info@bilnor.co.za

03

What industries does Bilnor Staffing Solutions specialize in?

We specialize in the mining sector, engineering, and construction industries, providing skilled and unskilled labour to meet our clients’ staffing needs.

04

Where are your vacancies?

We work with clients across all nine provinces of South Africa, giving you access to opportunities nationwide. The best way to find a suitable position is to visit the open vacancies section on our website and apply for roles in your preferred area. While we occasionally have international vacancies, the majority of our listings are based in South Africa.

05

How often do you get vacancies?

We receive new job orders daily, and our recruitment process typically takes less than two days. Occasionally, you may come across an ad that seems outdated, but rest assured all our vacancies are updated every day. For the best chance at finding a suitable position, we recommend checking our website daily for the latest opportunities.

Policies and Procedures

01

What are your terms and conditions for staffing services?

Our terms and conditions are outlined in our Service Level Agreement (SLA), which will be provided to you during the consultation process.

02

How do you handle confidentiality?

We take confidentiality very seriously and prioritize the security of both client and candidate information. Every piece of data is handled with the utmost care, ensuring that all personal and professional details are kept private and secure. Our team is trained to adhere to strict confidentiality standards, safeguarding sensitive information at every stage of the recruitment process. Whether it’s a client’s business needs or a candidate’s qualifications, we approach each with the highest level of discretion and respect for privacy.

03

What if we need staff from a certain community?

We have spent years refining and maintaining our unique database to ensure it stays current and effective. Recognizing the challenges many communities face when recruiting from outside their local areas, we quickly adapted by incorporating a location-based search feature into our system. This allows us to pinpoint and connect with candidates from specific communities, ensuring that we can find the right talent in the precise area you need.

04

How do you handle grievances or complaints?

We have a formal grievance procedure in place to ensure that any concerns are addressed promptly and effectively. If you have any complaints, please reach out to us, and we will work swiftly to resolve the issue. Our in-house legal department is dedicated to ensuring that all legal steps are followed correctly, minimizing any potential issues down the line. We strongly encourage our clients to contact us immediately if any problems arise, as we have the necessary legal backing to address each issue in a unique and thorough manner.

Job Seeker Questions

01

Can foreigners apply for vacancies?

Unfortunately, current regulations in South Africa’s mining sector do not permit us to employ non-South African citizens for these positions.

02

How can I apply for a job through Bilnor Staffing Solutions?

To apply for a job, please visit our website and navigate to the “Register Your CV” section found on the Jobseeker's page. Take your time to complete the form thoroughly, providing as much relevant information as possible. Be sure to have your main certifications scanned and ready for upload, each file must not exceed 4 MB in size.

03

I can’t upload my documents, what could be the problem?

If you're experiencing issues uploading your documents, it's likely due to file size limits. Try saving and uploading each document individually to ensure they meet the 4 MB maximum size requirement.

Please note that we receive thousands of CVs daily, and our team of data capturers works diligently to process each one. To increase your chances of being noticed, it's best to upload your CV and complete all the required information on our website. As a last resort, you may email your CV to sales2@bilnorstaffingsolutions.co.za, and our team will assist by uploading it on your behalf.

04

Do I need to pay any fees to upload my cv for jobs?

No, we do not charge any fees for job applications or placements. If anyone asks you to pay money in exchange for a job, please be aware that this is a scam and is not affiliated with Bilnor Staffing Solutions in any way. Always apply through our official website or the verified email address. If you suspect suspicious activity, please report it to us immediately.

05

What types of positions are available through Bilnor Staffing Solutions?

We offer a wide range of job opportunities, including temporary, permanent, and contract positions, with a strong focus on the mining and engineering industries

06

How long does the application process take?

The application process may vary based on how thoroughly you've completed your profile in our database. Once your application is submitted, our team will first review it to ensure all information and documentation are accurate and complete.

07

Can I apply for multiple positions?

Yes, you are welcome to apply for multiple positions that align with your skills and experience.

08

How can I update my resume or personal information?

You can update your resume and personal information by logging into your account on our website and editing your profile directly. Alternatively, you may email your updated CV to sales2@bilnorstaffingsolutions.co.za. Please be patient, as our team processes a high volume of submissions, we will attend to your CV as soon as possible.

Employer Questions

01

How can Bilnor Staffing Solutions help my business?

We offer tailored staffing solutions designed to meet your unique needs, ensuring you have the right people in the right roles to propel your business forward. With a strong reputation for sourcing the best candidates in South Africa, we provide a variety of employment options, including permanent placements, short-term solutions, long-term solutions, project-based assignments, and fixed-term contracts.

02

What is the process for hiring staff through Bilnor Staffing Solutions?

Our process begins by understanding your staffing requirements, followed by sourcing and screening candidates to provide you with a shortlist of qualified individuals for your consideration. For a more personalized discussion, you can contact our General Manager, Michael Clarke, directly at 082 786 2361.

03

How do you ensure the quality of your candidates?

We follow a rigorous screening and selection process, which includes background checks, skills assessments, and interviews, to ensure we present you with the best candidates. Our unique database undergoes a thorough approval and editing process to guarantee that each candidate meets our high standards. We also maintain detailed notes on each candidate, including insights from interviews and work ethic assessments. If necessary, we quickly blacklist candidates to ensure that we only provide you with individuals who have a clean record according to our history. Additionally, we verify all documents to eliminate any risk of fraudulent paperwork and conduct a minimum of two reference checks on each candidate to ensure their reliability and suitability for the role.

04

Can you provide staff on short notice?

Absolutely, we can provide staff on short notice this is one of our key advantages. While we ensure that every step of our process is followed meticulously, we are committed to working around the clock to deliver the best candidates for your vacancies as quickly as possible.

05

What are your rates for staffing services?

Our rates are dependent on the type of staffing service required and the location of the vacancy. Please get in touch with us for a personalized quote tailored to your needs.

Got a quetsion we didn't answer here?

Any Questions?

Consult our Experts

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